ServeHub protects the confidentiality and integrity of your business and customer data. This policy explains what we collect, how we use it, and the controls you have.
We collect information you provide directly (such as account profiles, uploaded documents, and customer records) as well as usage data (such as logins, device metadata, and actions taken in the app). For payment processing, we rely on PCI-compliant partners and never store raw credit card numbers.
We use data to deliver and improve ServeHub, support your account, provide analytics, and ensure platform security. We do not sell or rent your data. We may share anonymous, aggregated metrics (for example, average job cycle times) to help you benchmark performance.
You control how long your customer records remain in ServeHub. When you delete data, it is removed from production systems within 30 days and from backups within 90 days. Upon account cancellation, we permanently purge all data unless you request archived exports.
ServeHub encrypts data at rest and in transit, performs regular penetration testing, and follows industry standard secure development practices. Administrative access is limited to vetted personnel with multi-factor authentication.
You may request access to your data, export it, or ask us to delete it at any time. If you operate in regions with additional privacy requirements (GDPR, CCPA, etc.), our team will support your compliance workflows.
For privacy questions or to report an issue, email privacy@ServeHub.app. We respond within one business day.
